The other day I was on LinkedIn updating my profile to reflect the work that I’d recently done for the Intercontinental Hotel Group (IHG). While I was logged in I somehow […]
21 simple and actionable ways to improve your hotels social media strategy today
Hotel social media can be a tremendous time suck! Congratulations and give yourself a big pat on the back if you followed all 21 days of the hotel social media […]
A social media strategy for the time crunched hotelier
Welcome to day 20 of the 21-day hospitality social media challenge! As a hospitality professional you most certainly have a tremendous amount of daily responsibilities, tasks to complete, and very long working […]
How to write an appropriate management response (a template for you)
Do you struggle with how to respond to negative reviews? Welcome to day 19 of the 21-day hospitality social media challenge! You are almost done with the challenge and hopefully you have followed […]
9 pretty compelling reasons why you should be encouraging guest reviews
Welcome to day 18 of the 21-day hospitality social media challenge! Do you encourage guests to write reviews of your hospitality business? If not, you probably should! 1. 92% of internet […]