My primary goal with this site, speaking as a small business owner (not a consultant nor an ‘expert’) who actually uses social media, is to try and make the transition […]
Does your customer service and social media outreach stack up?
Economy aside, my small business pretty much succeeds or fails based on customer service (cleanliness is a close second….). Recently, I have had some dealings with large companies and came […]
How I Use Social Media to Promote My Business
Are you still struggling with how to begin your social media campaign? After my recent post, “Small Business Social Media & Online Marketing Plan,” I received numerous emails from folks […]
Top 10 Reasons Why YOU Should Be Using Social Media
Are you using social media yet? Here are ten reasons why you should be: Number 10 – After one week of using social media you will be able to […]
Response to the question: Can Social Media Save Local Business?
As a small business owner and former Massachusetts resident, I read Chris Brogan’s recent post Can Social Media Save a Local Business? with great interest. A number of my friends […]